I read an article recently that suggested you should try to amaze yourself every day; do something that stretches you. Well this week I have been amazed by Transport for London, TFl, you know the people who maintain our London rail network and buses and the bikes too!
So park your scepticism and sarcasm and open your mind to possibility that there is kindness and honesty in the General Public and that systems actually work.
Who would have thought that a Nintendo DS left on the seat of an underground train at 930pm on a Saturday would be returned to its owner 3 months later after completing a simple online form. It's true, quite amazingly within 48 hours of completing a TFL lost property form, the very nice people at TFL emailed to say they had my Nintendo DS. A short telephone call and it was confirmed.
Whether it was the kind soul who cleaned the train or a fellow passenger who handed it in, I am genuinely astonished that it was collected. I am even more amazed that it could be tracked and identified from me filling in the form that TFL put on their web. In honesty I am also embarrassingly surprised that it wasn't picked up and taken rather than returned to lost property.
To add to my amazement it was only a £4 fee to get the Nintendo back. I am over the moon although I am told by my lovely wife that the people who work at the lost property office need to be a little better at interaction. Sounds like not many people visit them. Perhaps we should try to loose things more often!
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